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Help & Tutorial

Routes, fares, live sales, cash handover & monthly pass QR

🚌 Travel Agency Guide

Routes, fares, live sales, cash handover & monthly pass QR

🏖️ Tourist 🚙 Car Owner 🚕 Driver 🚌 Travel Agency
Travel Agency: Owner sets routes & departures · conductor sells tickets on phone · live collection on open departures · cash handover with accept on dashboard · monthly passes with QR scan at conductor. · 📄 Marketing brochure (print/PDF)
1

Enable Travel Agency role

  • Dashboard → 👤 Profile → tick Travel Agency role → Save.
  • Dashboard now shows 🚌 Travel Agency link.
  • Super admin can also open agency tools from Admin Panel.
2

Agency profile & UPI

  • Travel Agency → fill business name, address, city, pincode, Agency UPI ID → Save Profile.
  • Agency UPI is used on tickets when conductor has no personal UPI set.
  • Conductors: set Driver UPI ID in Profile (auto-used on tickets). Optional: staff UPI on dashboard.
3

Routes, stops & fares

  • Add route (e.g. Parbhani - Nanded) → open Stops & Fares.
  • Add stops in route order (stop 1 = start, last = end).
  • Set onward fares (e.g. Parbhani → Nanded). Return trips use the same amounts in reverse.
  • CSV upload or auto-fill per segment available on route page.
4

Fleet & staff

  • Add vehicles (number, name, seats).
  • Add staff: Driver and/or Conductor — mobile must be a registered Tour App user.
  • Conductors issue tickets; assign conductor on every departure.
5

Monthly pass plans

  • Create pass plan — route, segment or full route, validity days, price.
  • Sell pass → passenger name & mobile → Cash or UPI → print pass.
  • Printed pass includes a QR code — passenger shows it to conductor.
  • Dashboard shows Active / Near expiry / Expired passes.
  • Pass works for 1 person only on conductor ticket screen.
6

Departures — Onward & Return

  • Departures → create Onward (stop 1 → last): route, vehicle, driver, conductor, date & time.
  • Same row → tap Copy → Return to add return leg for today (same vehicle, driver, conductor).
  • Open departures show Live collection — cash, UPI & ticket count (refreshes every 30 seconds).
  • Only the owner creates departures — conductor cannot create new tracks.
  • Close departure when that leg is finished; Reopen from dashboard if needed.
7

Conductor — issue tickets

  • Conductor / Tickets → one trip per route today (shows Onward + Return if both exist).
  • Stop grid: tap From (boarding), then To (destination) — fare on destination cards.
  • Default: only sell from last sold stop onward (earlier stops greyed out).
  • Optional: tick Any station → any station for special boarding.
  • Passengers +/− (1–20). Cash or UPI (QR when UPI selected).
  • Monthly pass: tick pass → Scan QR on printed pass or enter mobile / pass no (1 person).
  • Void mistaken ticket from trip list. Issue Ticket → print / show receipt.
8

Conductor — close trip & hand cash

  • Scroll to handover panel after last ticket on a leg (or at home for full round trip).
  • Single track close: count cash for this leg only — onward OR return separately.
  • Round trip close: when both tracks still open, close onward + return together with one cash count.
  • Add journey expenses (puncture, lunch, etc.) — deducted from net cash due.
  • Enter note/coin quantities — net expected = ticket cash − expenses; difference should be ₹0.
  • Tap Close & print handover → give counted cash + slip to owner.
  • Owner must Accept cash on dashboard — after accept, conductor cannot reprint that slip.
9

Owner — accept cash handover

  • Departures table → closed leg shows Cash handover: Pending ₹…
  • Verify physical cash matches counted amount on slip → tap Accept cash.
  • View handover opens thermal print slip (ticket cash, expenses, denominations, diff).
  • Round trip: both tracks closed → combined round-trip summary print available.
  • Until you accept, conductor may reprint; after accept the handover is locked.
10

Switch track (conductor)

  • Example: Parbhani → Nanded (Onward), then bus turns back Nanded → Parbhani (Return).
  • At Nanded: conductor scrolls to bottom → Switch to Return (owner must Copy → Return first).
  • Return shows stops in reverse order; tickets & cash/UPI totals stay separate per track.
  • All trips today — return to departure picker.
11

Profit & loss (P&L)

  • Agency dashboard → P&L — pick date range.
  • Ticket cash, ticket UPI, pass sales (cash/UPI), expenses, net total.
  • Trip summary on conductor screen shows cash, UPI, pass trips per departure.
  • Round-trip panel on conductor shows separate cash per track + grand total.
  • Log agency expenses (fuel, salary, toll) under P&L → Add expense.

💡 Quick tips

  • Workflow: Create Onward → Copy → Return → conductor switches track at bottom when bus turns.
  • Live collection on dashboard updates while conductor sells — no need to refresh the page.
  • Monthly pass: reprint from dashboard if sold before QR was enabled.
  • Close one leg at destination, or both legs together at home — match real cash handling.
  • Multi-person tickets: fare × passenger count. Monthly pass cannot cover groups.
  • Void only on open departures. Bilingual receipt shows payment mode on print screen.
  • Setup check: agency_health.php once if dashboard errors.

📥 Training materials (for trainers)

Download PPT outline text — copy into PowerPoint or Google Slides, add screenshots from the app.

⬇ Tourist Guide outline ⬇ Vehicle Owner Guide outline ⬇ Driver Guide outline ⬇ Travel Agency Guide outline

Need help? Call / WhatsApp 9422876064 · Open app